Face Mask FAQS
WHAT SIZE DO I NEED?
These measurements may vary slightly. Please use this as a guide, 3 sizes fits most!
Small - mask fabric measures 18.5cm side to side and 12cm from nose bridge to under the chin. With the ear loops pulled out flat, the total measurement is 31cm.
Medium - mask fabric measures 20cm from side to side and 13cm from nose bridge to under the chin. With the ear loops pulled out flat, the total measurement is 34cm.
Large - mask fabric measures 23.5cm from side to side and 16cm from nose bridge to under the chin. With the ear loops pulled out flat, the total measurement is 37cm.
WHAT ARE YOUR MASKS MADE OF?
Our masks are made of three layers of fabric, pleated at the side to help them wrap over your face.
We use a droplet resistant nylon outer layer followed by two layers of cotton t-shirt fabric as the lining and middle layer. Our ear loops are made of elastic, 6 or 8mm wide.
Please make your own informed decision by reviewing the guidelines given by DHHS
We have partnered with Protect Me Products. They produce a non-toxic and eco waterproofing spray which can add to your masks function.
Use code BITTERSPORTS15 at checkout to receive a discount from them.
CAN I MAKE CHANGES TO MY ORDER?
Our team is pretty busy and also tiny. Ideally please make sure all your details and what you want are right. If its urgent (eg address details) please email us at email@example.com and we will fix it for you!
I WOULD LIKE TO MAKE A WHOLESALE OR BULK ORDER ENQUIRY?
Please email us at firstname.lastname@example.org
We welcome wholesale enquiries but cannot promise anything due to the current demand.
If your team need masks, please reach out to us. We will be happy to try and meet a larger order for you.
MY MASK DOESN’T FIT?
Our masks are available in 3 sizes. As with our bodies, our heads can vary greatly in size so please try and measure before purchasing if you are unsure as we cannot accept returns for any mask purchase even if the size is wrong. As a tiny team making by hand, some variance in size is to be expected and we appreciate your understanding here!